Four Crucial Questions


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I have learned the four most important questions. Both my expansive career and my time on the Baldrige Board of Examiners taught me these questions. They work in business and life to help you evaluate your performance and keep you on track. They are:

  1. How are you doing?
  2. How do you know?
  3. How should you be doing?
  4. What are you doing to close the gap?

There is always a gap. These questions, thoughtfully considered, will give you a roadmap on how to improve. I’ve used them repeatedly and they always work. Try them today; I think you’ll have similar outcomes.

Let’s connect today.